Privacy policy

Privacy Policy for House of Yon

Effective Date: 11/11/2024

Introduction

At House of Yon, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data. By using our website or services, you agree to this policy.

Who We Are

House of Yon
Flat 6, 45 London Street, Reading, Berkshire
Email: nicholasyon@house-of-yon.co.uk
Phone: +44(0)7752255880

For data protection concerns, you can contact us directly at the details above.

What Data We Collect

We collect and process the following types of personal data:

Information You Provide to Us:
- Name, email address, phone number, and address when you:
  - Contact us via email or phone.
  - Use our services (e.g., hospitality management, event planning).
  - Fill out forms or sign up for newsletters.
Automatically Collected Information:
- Technical data such as your IP address, browser type, device information, and pages visited, gathered through cookies or other tracking technologies.
Transactional Information:
- Payment details or other relevant data when purchasing our services.

Why We Process Your Data

We process personal data for the following purposes, in compliance with GDPR:

To Provide Our Services:
Process inquiries, fulfill bookings, or manage event planning.
To Communicate with You:
Respond to queries or send important updates about your services.
Marketing (With Consent):
Send promotional offers, newsletters, or updates (only if you’ve opted in).
Legal and Compliance Reasons:
Meet obligations under applicable laws and regulations.

Lawful Basis for Processing Your Data:
We only process your data where we have a lawful basis, such as:

Consent (e.g., for marketing communications).
Contractual necessity (e.g., to fulfill a service request).
Legal obligations (e.g., tax and accounting requirements).
Legitimate interests (e.g., to improve our website and services).

Who We Share Your Data With

We do not sell or trade your personal data. However, we may share your data with trusted third parties, including:

Service Providers: For payment processing, hosting, or other essential business operations.
Legal Authorities: When required to comply with the law.

All third parties we work with are GDPR-compliant and committed to protecting your data.

How We Use Cookies

We use cookies and similar tracking technologies to:

Enhance your browsing experience.
Analyze website traffic and performance.
Provide personalized content.

You can control or disable cookies through your browser settings. For more details, please see our [Cookie Policy] (if applicable).

Data Retention

We only retain personal data for as long as necessary to fulfill the purposes we collected it for, including meeting legal, accounting, or reporting obligations.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Right to Access: Request a copy of your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request the deletion of your data (“right to be forgotten”).
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Receive your data in a commonly used format.
Right to Object: Object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent: Revoke your consent at any time.

To exercise any of these rights, please contact us using the details in the Who We Are section.

How We Protect Your Data

We implement appropriate technical and organizational measures to safeguard your data, including:

Encrypted data storage and transmission.
Regular security updates for our systems.
Limited access to personal data by authorized personnel only.

However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

House of Yon
Flat 6, 45 London Street, Reading, Berkshire
Email: nicholasyon@house-of-yon.co.uk
Phone: +44(0)7752255880

If you believe we have not adequately addressed your concerns, you have the right to file a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113